Frequently Asked Questions – Port Moresby General Hospital (PMGH)
General Hospital Information
What services does PMGH provide?+
PMGH offers emergency care, outpatient services, inpatient wards, surgical theatres, ICU,
paediatrics, obstetrics & gynaecology, radiology (CT & MRI), pathology, pharmacy, HIV clinic
(Heduru), TB clinic, Family Support Centre, Susu Mama Clinic, Well Baby Clinic, renal dialysis,
oncology, cardiac diagnostics, neurosurgery, and specialist surgical units.
Where is PMGH located?+
PMGH is located at Taurama Road, 3‑Mile, National Capital District, Port Moresby, Papua New Guinea.
What are PMGH visiting hours?+
Visiting hours vary by ward. Most wards allow visits during late morning and afternoon.
ICU and critical care units have restricted access.
Emergency & Urgent Care
What number do I call in an emergency?+
Dial 111 for emergencies in Papua New Guinea. PMGH Emergency Centre operates 24/7, 365 days a year.
Does PMGH accept emergency walk‑ins?+
Yes. All emergency cases are triaged immediately upon arrival.
Appointments & Outpatient Services
How do I book an appointment?+
Appointments can be made through outpatient counters or via department‑specific booking lines.
Some clinics accept walk‑ins depending on daily capacity.
Do I need a referral?+
Specialist clinics generally require a referral from a doctor or health centre.
Emergency care does not require a referral.
What should I bring to my appointment?+
Bring your ID, referral letter (if required), previous medical records, medication list,
and any diagnostic reports.
Billing & Payments
Does PMGH accept medical insurance?+
PMGH accepts certain insurance providers. Patients should confirm with the hospital cashier
or their insurer.
How much do services cost?+
Fees vary by service—general outpatient fees, specialist consultations, diagnostic imaging,
laboratory tests, and inpatient charges differ. Emergency care may have separate fee structures.
Patient Rights & Confidentiality
How does PMGH protect patient privacy?+
PMGH follows strict confidentiality protocols. Medical records are accessible only to authorized
staff. Sensitive information is protected under PNG health regulations.
Can I request my medical records?+
Yes. Requests must be submitted through the Records Department with proper identification.
Specialist Clinics
Does PMGH have a HIV clinic?+
Yes, the Heduru Clinic provides HIV testing, treatment, counselling, and long‑term care.
Does PMGH offer maternity services?+
Yes. PMGH provides antenatal care, labour & delivery, obstetrics & gynaecology,
and newborn care through Susu Mama Clinic and maternity wards.
Is dialysis available?+
Yes. PMGH operates a renal dialysis unit for patients with kidney failure.
Employment & HR
How do I apply for a job at PMGH?+
Applicants can submit applications through PMGH HR, including CV, qualifications, references,
police clearance, and cover letter. Online application forms may also be available.
Does PMGH offer internships or attachments?+
Yes. PMGH provides clinical attachments for medical, nursing, and allied health students
from accredited institutions.
Donations & Support
How can I donate to PMGH?+
Donations can be made through PMGH administration. Funds support equipment, patient care,
and hospital development projects.
Can I volunteer at PMGH?+
Volunteer opportunities may be available depending on department needs and approval
from hospital management.
Contact Information
Emergency Contact+
Emergency: 111
General Contact: Toll‑Free 115
Landline: +675 324 8100
Email: enquiries@pomgen.gov.pg
